Frequently Asked Questions

1. How do I connect services?

We offer convenient appointment times and can get you installed with your new CableAmerica service in just a couple of days. To schedule your installation please contact a local office in your area by clicking the Order Services tab above.

2. How do I view and pay my bill online?

You can view and pay your CableAmerica bill online through the website linked below. You will need to sign-up to use this service. To sign up you will need your CableAmerica account number located on your statement.

3. How do I contact customer service?

You can contact customer service by clicking the link below and selecting your service area.

4. How do I contact Internet Help Desk?

To contact our Internet Help Desk please use the information below:

Phone: 1.866.871.4492
Online: www.cablemo.net
Email: helpdesk@cablemo.net
Regular Hours: Mon. to Fri. 7 a.m to 11 p.m., Sat. 10 a.m. to 9 p.m., and Sun. 10 a.m. to 8 p.m.

5. What channels are available in my area?

Channel guides vary between markets. To view the channel guide for your location click the link below and select your service area.

6. What is the difference between analog and digital cable?

CableAmerica Digital Cable uses advanced technology to deliver more choice than is available with core analog cable service. Digital cable comes with a separate set-top box that allows you access to more programming and interaction with your television.

Analog cable typically has approximately 100 stations, wheras digital cable has hundreds of stations.

Benefits of digital cable include:

  • Pay-Per-View - More hit movies at convenient start times
  • Music Choice - Commercial-free, high-quality music, 24-hours a day
  • Interactive, on-screen, program guide for channel listings, favorite channels, search, and so much more.
7. What Premium Channels does CableAmerica offer?

CableAmerica offers five (5) Premium channels, each including multiple plexes at no additional cost:

  • HBO: HBO, HBO 2, HBO Family, HBO Signature, HBO Signature, HBO Zone, HBO Comedy
  • Showtime: Showtime Beyond, Showtime Extreme, Showtime Showcase, Showtime Too
  • Starz: Starz Edge, StarzCinema, Starz Family, Starz in Black
  • The Movie Channel: The Movie Channel Xtra
  • Cinemax: ActionMAX, ThrillerMAX, MoreMAX, 5 StarMAX, OuterMAX, @MAX

    • When you subscribe to a Premium channel, all of the plexes/channels become part of your TV listing.

8. What Internet speeds are available in my area?

High Speed Internet Tiers vary by market. To view available speeds for your area click the link below and select your service area.